Introduction
At Juwelena, we are committed to safeguarding the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website. By using our website, you agree to the collection and use of your information as described in this policy.
Who We Are
Our website address is https://juwelena.com/. We specialize in selling high-quality sneakers, providing a seamless and secure shopping experience.
Information Collection
When you interact with our website, we collect various types of information to improve your experience and our services. This includes:
- Personal Information: When you create an account, place an order, or contact us, we may collect personal data such as your name, address, phone number, and email.
- Comments: If you leave comments on our site, we collect the data shown in the comments form, as well as your IP address and browser information to help prevent spam.
- Cookies: We use cookies to enhance your browsing experience. These cookies allow us to remember your preferences and provide personalized content.
Cookies
- Comment Cookies: When you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies last for one year.
- Login Cookies: We use login cookies to maintain your session. If you choose “Remember Me,” your login will persist for two weeks. When you log out, these cookies are removed.
- Temporary Cookies: When visiting our login page, a temporary cookie checks if your browser accepts cookies. It does not store personal data and is discarded when you close your browser.
Media
If you upload images to our site, please avoid including location data (EXIF GPS). Visitors to the site can download and extract location data from images posted on our website.
Embedded Content from Other Websites
Articles or product listings on our site may include embedded content, such as videos or images from third-party websites. This embedded content behaves the same as if you visited the third-party site directly and may collect data, use cookies, or track your interaction.
Who We Share Your Data With
We do not share your personal information with third parties except as necessary to fulfill your orders, provide customer service, or comply with legal obligations. If you request a password reset, your IP address will be included in the reset email.
Data Retention
- Comments: Comments and their metadata are retained indefinitely to streamline moderation.
- User Profiles: For registered users, we retain personal information provided in their profiles. Users can view, edit, or delete their information, though they cannot change their username. Website administrators also have access to this information.
Your Rights Over Your Data
If you have an account on this site or have left comments, you can request an exported file of your personal data. You may also request that we delete any personal data we hold about you, except for data we are legally required to keep for administrative or security reasons.
Data Transfers
Visitor comments may be processed through an automated spam detection service.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal or regulatory reasons. Any updates will be posted on this page with an updated revision date.