Welcome to Juwelena! By using our website and services, you agree to the following terms and conditions. Please read them carefully.
1. Introduction
These Terms of Service govern your use of our website and services. By accessing or using our site at https://juwelena.com/, you confirm that you accept these terms and agree to comply with them.
2. Definitions
- “We,” “us,” or “our” refers to Juwelena.
- “You” or “your” refers to the user or customer accessing our services.
- “Services” includes all products and features offered on our website.
3. Eligibility
You must be at least 18 years old to use our services. If you are under 18, you may only use our services with the involvement of a parent or guardian.
4. Account Registration
To make a purchase, you may need to create an account. You agree to provide accurate, current, and complete information during registration and to update your account information as needed.
5. Ordering and Payment
- Order Process: Once you place an order, we will send a confirmation email. This does not constitute acceptance of your order.
- Payment: We accept various payment methods. By providing payment information, you represent that you are authorized to use the chosen payment method.
6. Pricing and Availability
Prices are subject to change without notice. We strive to provide accurate product descriptions and pricing, but errors may occur. Juwelena reserves the right to correct errors and adjust prices as necessary.
7. Shipping and Delivery
We aim to dispatch orders promptly. Delivery times may vary based on location and factors beyond our control. Risk of loss transfers to you upon delivery.
8. Returns and Refunds
- Right to Cancel: You may cancel your order within 14 days of receiving your items.
- Return Process: Items must be returned in their original, unused condition. Please follow our return instructions available on our website.
- Refunds: Refunds will be processed within 14 days of receiving the returned item.
9. Consumer Rights
As a consumer, you have certain rights under U.S. law, including the right to receive goods that are as described, of satisfactory quality, and fit for purpose.
10. Intellectual Property
All content on our website, including trademarks, logos, and text, is owned by or licensed to Juwelen. You may not use any content without our prior written permission.
11. Limitation of Liability
To the maximum extent permitted by law, Juwelena shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services.
12. Governing Law
These terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles.
13. Changes to Terms
We may update these terms from time to time. We will notify you of any significant changes. Continued use of our services constitutes acceptance of the updated terms.